Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of this website and the purchase of products from Herstat®. By accessing or using this website, you agree to be bound by these Terms.

If you do not agree, you must not use this website.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase.

3. Products & Availability

All products are subject to availability. We reserve the right to:

  • Limit quantities

  • Discontinue products

  • Change product descriptions or pricing without notice

We make reasonable efforts to ensure product descriptions and images are accurate, but we do not guarantee they are error-free.

4. Pricing & Currency

Prices are displayed in the currency applicable to your selected market (USD, GBP, CAD).

Prices may include or exclude taxes depending on your location. Duties and import taxes (if applicable) are the responsibility of the customer unless otherwise stated.

5. Orders & Payment

By placing an order, you:

  • Confirm that all information provided is accurate

  • Authorise us to charge your selected payment method

We reserve the right to refuse or cancel any order at our discretion.

6. Shipping

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by:

  • Customs

  • Postal carriers

  • Events outside our control

Risk of loss transfers to you upon delivery.

7. Returns & Refunds

Please refer to our Delivery & Returns Policy.

We reserve the right to refuse returns that do not comply with our stated policy.

8. Intellectual Property

All content on this website, including text, images, branding, logos, product formulations, and designs, is owned by Herstat® and protected by intellectual property laws.

You may not copy, reproduce, or distribute content without written permission.

9. Medical Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Information provided on this website is for informational purposes only and does not constitute medical advice.

Always consult a healthcare professional before use if pregnant, nursing, or under medical supervision.

Read fully and completely the information presented on the packaging prior to use of the products. 

10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Loss of data

Our total liability shall not exceed the amount paid for the product purchased.

11. Governing Law

These Terms are governed by the laws of:

  • United Kingdom (for UK customers)

  • Canada (for Canadian customers)

  • United States (for US customers)

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of changes.